Last updated: 08/05/2025
Welcome to All Power Cleaning (“Company”, “we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your use of our website and the services we offer through it.
By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services.
1. Services Provided
We provide residential and commercial cleaning services, including regular cleaning, deep cleaning, move-in/out cleaning, Airbnb turnover cleaning, and additional custom services. Availability of services depends on your location and our scheduling capacity.
2. Booking and Payments
Bookings can be made through our website, by phone, or by email.
Payment must be made either in advance via our online system or at the time of service, depending on the selected service.
We reserve the right to cancel or reschedule a service in case of unforeseen circumstances (e.g., staff illness, unsafe conditions, weather disruptions).
3. Cancellations and Refunds
Cancellations must be made at least 24 hours in advance to avoid cancellation fees.
Any cancellation made less than 24 hours before the scheduled service may be subject to a fee equivalent to 50% of the service cost.
If we are unable to provide the service due to our own fault, a full refund will be issued if payment was already made.
4. Access and Safety
You are responsible for providing safe and reasonable access to your property on the scheduled date and time. We reserve the right to refuse service if the working environment poses safety concerns.
5. Customer Satisfaction
Your satisfaction is important to us. If you are not satisfied with the quality of our service, you must notify us within 72 hours so that we may address the issue. We do not offer refunds unless the issue cannot be reasonably resolved.
6. Limitations of Liability
We are not liable for:
Normal wear and tear on items during cleaning.
Pre-existing damages or poor installation (e.g., loose shelves, unstable furniture).
Loss or damage to items not secured or properly stored.
In no event shall our liability exceed the total amount you paid for the specific service.
7. Intellectual Property
All content, trademarks, logos, and images on our website are the property of All Power Cleaning and are protected by copyright and intellectual property laws. You may not use them without our prior written consent.
8. Changes to These Terms
We reserve the right to modify these Terms at any time. Changes will be posted on this page, and your continued use of the site and services after such changes constitutes your acceptance of the new Terms.
9. Governing Law
These Terms are governed by the laws of the State of California. Any disputes shall be handled in the competent courts of California.
10. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
contact@all-powercleaning.com
+1 (951) 605-7992